Empowering women, youth and children for deepening democracy in Armenia

Through user-engagement and co-design process UNDP/Kolba Lab will design and put into use crowdsourcing tools for collecting and analysing citizen feedback on public services at national and local level. This will be done for services that are provided to citizens digitally. To bridge the citizen engagement with state sector, Kolba Lab will also provide technical support to national government to analyse the received citizen feedback. Based on the received data and analytics, targeted/thematic open grant competitions will be announced for CSOs and active groups to address the revealed challenges. This will also contribute to Armenia’s commitment within the framework of monitoring OGP Action Plan implementation.

To ensure pro-active approach the Lab will also use the accumulated knowledge in foresight methodology (future modelling and scenario development) to collect youth-driven scenarios of positives futures. This will be done by organizing open challenges to collect citizen- driven innovative ideas in the regions of Armenia. The collected and shortlisted ideas will enter Kolba Lab’s incubator, and the finalists will be supported through small grant competition scheme.